Help Center & FAQ
Everything you need to know about PasteProof. Explore features, billing, and troubleshooting tips in one place.
General & Features
PasteProof is your 'pasteboard bodyguard'—a privacy-first browser extension that acts as a spell-checker for sensitive data. It detects standard PII (Credit Cards, SSNs, emails, etc.) using high-performance, in-browser scanning and warns you before you accidentally paste confidential information into an untrusted site.
We offer two primary modes: 1) **Warn Mode** provides non-intrusive badges and tooltips when sensitive data is detected. 2) **Anonymize Mode** automatically redacts or replaces sensitive data upon paste or input, with a local redaction fallback for offline use.
The Free Tier uses high-performance in-browser regex to detect standard PII, including Credit Card numbers (with Luhn validation), Social Security Numbers (SSNs), phone numbers, emails, and common API key patterns.
Privacy & Security
By default, PasteProof operates using **local detection only**. This means all scanning is done using high-performance JavaScript within your browser, and your sensitive data never leaves your device. Cloud-powered features are strictly opt-in and handled via a stateless, secure proxy.
No. Our serverless backend is stateless. We only store your user account information, subscription status, and any custom data patterns you define.
For Premium users who opt-in, requests are sent via an authenticated API key to our secure serverless API (Cloudflare Workers). This API forwards the content to specialized AI services for advanced, context-aware scanning, including the 'Prompt Injection Guard.' This process is designed to be secure and stateless.
Account & Premium Features
You can upgrade by visiting the /pricing page on pasteproof.com. We use Stripe's secure, pre-built Checkout pages for rapid and safe subscription management. The Premium Tier costs $5/month.
Premium unlocks **Cloud-Powered AI Detection**, the **Prompt Injection Guard**, and the ability to manage **Custom Data Patterns** for company-specific or personal regex via the user dashboard.
Your unique API key is available in your **User Dashboard** at pasteproof.com. You must copy and paste this key into the extension's settings to activate your Premium features.
Log in to your dashboard at pasteproof.com. All subscription management (billing, upgrades, and cancellations) is handled securely there.
Troubleshooting & Support
First, ensure you have correctly entered and saved your unique **API key** from your dashboard into the extension's settings. Second, log into your dashboard at pasteproof.com to confirm your subscription status is 'active.' If both are correct, try refreshing the webpage where you are testing the feature.
To maintain high web performance, the detection engine uses **debounced input scanning** (500ms). This prevents continuous scanning on every keystroke, ensuring minimal disruption to your typing experience. If it seems excessively slow, check for conflicting extensions.
After defining a Custom Data Pattern in your dashboard, you need to ensure the extension has synced the new data. Try refreshing the webpage or restarting your browser to force the extension to fetch the latest patterns.
PasteProof is a Manifest V3 compliant extension and is currently optimized for Chrome, Edge, and other Chromium-based browsers. Support for other browsers (like Firefox) may follow.
Still need help?
Your dashboard gives you direct access to subscription management, API keys, and support resources tailored to your account.
Go to dashboard